Privacy Policy
1. Who We Are
Seldon Studio is a service of FixlyAI LLC ("we," "us," or "our"), a limited liability company. Our contact information is: hello@seldonstudio.com · Phone: (839) 274-5430.
2. Information We Collect
We may collect the following categories of personal information:
- Contact information: name, email address, phone number, and business name when you fill out a form, book a call, or contact us.
- Communications: messages you send us via email, SMS, or chat, and records of those exchanges.
- Usage data: pages visited, time on site, referring URLs, browser type, device type, and IP address, collected automatically via standard web analytics.
- Cookies and similar technologies: small files stored on your device that help us remember preferences and understand how you use our site (see Section 5).
- Payment information: if you become a client, billing details are collected and processed by our payment processor; we do not store full card numbers.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule discovery calls;
- Deliver and manage our services;
- Send appointment confirmations, reminders, and follow-up messages;
- Send text messages if you have opted in (see Section 4);
- Improve our website and service quality;
- Comply with legal obligations.
We do not sell your personal information to third parties.
4. SMS / Text Messaging
SMS / Text Messaging. If you provide your mobile number and opt in, Seldon Studio (operated by FixlyAI LLC) may send you recurring automated text messages such as appointment and booking confirmations and reminders, missed-call text-back replies, and service follow-ups including review requests. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. We do not sell or share your mobile phone number or your SMS opt-in / consent information with any third parties or affiliates for their own marketing or promotional purposes.
5. Cookies
Our website uses cookies and similar tracking technologies to understand how visitors use the site and to remember your preferences. These include:
- Essential cookies: required for the site to function properly.
- Analytics cookies: help us understand traffic patterns and improve the site (e.g., anonymous page-view data).
You can control cookies through your browser settings. Disabling cookies may limit some functionality.
6. How We Share Information
We share personal information only in the following circumstances:
- Service providers: third-party vendors who help us operate (e.g., scheduling software, SMS platform, payment processor, hosting). These providers are contractually bound to protect your information and may not use it for their own purposes.
- Legal compliance: when required by law, court order, or to protect our rights.
- Business transfer: if FixlyAI LLC is acquired or merged, your information may transfer to the new entity, which will be bound by the same commitments in this policy.
We do not sell, rent, or share your personal information — including your mobile phone number and SMS opt-in consent — with any third parties or affiliates for their own marketing or promotional purposes.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we delete or anonymize it. You may request deletion at any time by emailing hello@seldonstudio.com.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate data;
- Request deletion of your data;
- Opt out of SMS or email communications at any time (reply STOP to opt out of texts; follow the unsubscribe link in emails);
- Lodge a complaint with a data protection authority.
To exercise any of these rights, email us at hello@seldonstudio.com.
9. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
10. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or disclosure. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date above. Continued use of our site after changes constitutes acceptance of the revised policy.
12. Contact Us
Questions about this Privacy Policy or your personal information? Reach us at:
- Email: hello@seldonstudio.com
- Phone / SMS: (839) 274-5430
- Legal entity: FixlyAI LLC